Disclosure: This article contains affiliate links. We may earn a commission from purchases at no extra cost to you, which helps our travel content.
As a midwife who regularly travels to remote communities for medical missions, I never expected to find myself navigating the bustling commercial center of Serekunda, Gambia. Yet here I was, representing a maternal health NGO at a week-long conference on healthcare accessibility in West Africa. What I discovered was a vibrant business hub where traditional West African hospitality meets modern commercial enterprise – a place where relationships matter as much as contracts, and where understanding local customs can make or break your business objectives.
Navigating Serekunda's Business Landscape
Serekunda operates on what locals call 'Gambia Maybe Time' – a rhythm distinctly different from Western business environments. Meetings scheduled for 9 AM might begin at 10:30, and this isn't considered unprofessional but rather part of the natural flow of life. Tranquilo, as we'd say back in Mexico – patience is essential.
The city serves as Gambia's commercial nerve center despite not being the capital. Most business activities happen in modest office buildings around the Serekunda Market area and along Kairaba Avenue, where you'll find banks, telecom companies, and government satellite offices.
For productive work between meetings, I found the portable laptop stand indispensable when working from cafés or hotel lobbies. When paired with my noise-canceling earbuds, I could transform any space into a functional office, blocking out the constant symphony of street vendors and traffic that defines Serekunda's soundscape.
💡 Pro Tips
- Exchange business cards with both hands as a sign of respect
- Arrive at meetings with time to spare despite knowing they may start late
- Learn basic Wolof greetings like 'Salaam Aleekum' (peace be with you)
Cultural Intelligence: Your Most Valuable Business Asset
My background straddling two cultures prepared me well for Serekunda, where business success hinges on cultural awareness. The Gambian approach to business is relationship-first – expect to spend time discussing family, health, and general wellbeing before addressing agenda items. This isn't small talk; it's essential relationship building.
Dress codes lean conservative despite the heat. Men typically wear business suits or traditional attire like the kaftan for meetings, while women opt for modest business wear or colorful traditional dresses. I packed my lightweight travel blazer which proved perfect for formal meetings while remaining comfortable in the heat.
Hierarchy matters tremendously. Address the most senior person first, using titles like 'Doctor' or 'Director' where applicable. During my healthcare conference, I noticed how decisions always deferred to the eldest or highest-ranking person, regardless of who might have technical expertise.
Negotiations move slowly and rarely conclude in a single meeting. The concept of baraka (blessing or good fortune) influences business dealings – rushing appears disrespectful and suggests you're only interested in profit, not relationship.
💡 Pro Tips
- Never use your left hand for giving or receiving items
- Schedule buffer days between meetings for follow-ups
- Bring small, thoughtful gifts from your country as business courtesies
Accommodation and Connectivity: Creating Your Business Base
While Serekunda isn't known for luxury business hotels, several properties cater well to business travelers. The Kairaba Beach Hotel and Senegambia Beach Hotel offer reliable business centers, consistent Wi-Fi, and meeting facilities. For longer stays, I recommend the travel router to strengthen inconsistent hotel connections.
Mobile connectivity is surprisingly good throughout Serekunda. I purchased a Gamcel SIM card at the airport (bring your passport for registration) and maintained reliable 4G coverage throughout my stay. For important video calls, however, I scheduled them early morning or late evening when network traffic was lighter.
Power outages remain common despite recent infrastructure improvements. After losing progress on a presentation during my first day, I made sure to carry my portable power bank everywhere. Most business-oriented accommodations have generators, but they sometimes take a minute to kick in.
For transportation between meetings, avoid the crowded gelli-gellis (minibuses) and instead use the Green Taxi service, which offers fixed rates and more professional service. I arranged a dedicated driver through my hotel for the week, which proved invaluable for navigating Serekunda's unmarked streets and staying on schedule.
💡 Pro Tips
- Request rooms away from street noise for better sleep and call quality
- Download offline maps of Serekunda before arrival
- Carry business cards with your local number written on them
Balancing Business with Cultural Immersion
My work as a midwife has taught me that understanding a community's cultural context is essential to providing effective healthcare. The same principle applies to business in Serekunda – your success depends on engaging with the culture beyond conference rooms and hotels.
Albert Market, while chaotic, offers unparalleled insight into local commerce and negotiation styles. I spent a Saturday morning observing transactions, noting how price discussions were less about haggling and more about establishing relationship and respect. These observations later helped me navigate procurement discussions for medical supplies.
Business meals are opportunities for deeper connection. The Butcher's Shop on Kairaba Avenue and Scala Restaurant near the Senegambia strip offer excellent environments for business discussions. Be prepared for lengthy meals where conversation flows from personal to professional and back again.
I found my pocket translator device invaluable during these cultural immersions. While English is widely spoken in business settings, showing effort to communicate in Wolof or Mandinka builds tremendous goodwill. Even my limited phrases opened doors that remained closed to colleagues who stayed within their linguistic comfort zones.
For weekend team-building, consider organizing a trip to the sacred Kachikally Crocodile Pool in nearby Bakau or a sunset cruise on the River Gambia. These experiences provide natural settings for the relationship-building that underpins Gambian business culture.
💡 Pro Tips
- Learn the art of attaya (tea ceremony) – accepting all three glasses shows respect
- Allocate time to visit local healthcare facilities relevant to your industry
- Attend Friday prayers if invited – a significant honor even for non-Muslims
Final Thoughts
My week in Serekunda taught me that business success here isn't measured solely by contracts signed or deals closed, but by the relationships cultivated and the cultural bridges built. As a midwife who works between cultures, I recognized the familiar dance of establishing trust before expecting results – whether delivering babies in remote Mexican villages or negotiating healthcare partnerships in Gambia's commercial hub.
Serekunda rewards the patient business traveler who comes prepared with cultural intelligence, technological self-sufficiency, and genuine curiosity. The city's business landscape may lack the polished infrastructure of Western financial centers, but it offers something perhaps more valuable: a reminder that commerce is fundamentally human, built on relationships and mutual respect.
As you prepare for your own business journey to this vibrant West African hub, remember that your most valuable assets won't be your PowerPoint presentations or business cards, but your adaptability and willingness to embrace the rhythm of Gambia Maybe Time. Inshallah – God willing – your business endeavors here will be fruitful in ways that transcend balance sheets and quarterly reports.
✨ Key Takeaways
- Relationship-building takes precedence over immediate business objectives
- Technological self-sufficiency is essential given infrastructure limitations
- Cultural intelligence directly impacts business success in Serekunda
- Patience and flexibility are non-negotiable business virtues in Gambia
📋 Practical Information
Best Time to Visit
November to May (dry season)
Budget Estimate
$1,500-$2,500/week (including business-class accommodation)
Recommended Duration
Minimum one week (allows for relationship building)
Difficulty Level
Challenging
Comments
wanderlustmate
Just got back from Serekunda last week! Your advice about business attire was spot-on - I packed my full suit but ended up mostly wearing smart casual. The heat made formal wear impractical. One thing that helped me tremendously was my portable translator for quick translations during meetings with locals who preferred Wolof. Definitely recommend having some kind of translation tool handy even though English is widely spoken in business settings.
exploreperson
Did you feel safe walking around Serekunda for business meetings? Or better to arrange transportation?
escapemood
I found it fairly safe during daytime, but I usually used a trusted driver for meetings. It's not just about safety but also about navigating efficiently - addresses can be confusing there!
exploreperson
Thanks for the tip! Will budget for a driver then.
roamtime
Stayed at Kairaba Hotel. Great WiFi and business center.
GlobalNomadJen
Those sunset photos from Senegambia strip are gorgeous! Takes me back to my visit last year.
coffeerider
Love how you balanced the business perspective with cultural insights! Really helpful!
Jose McDonald
This is EXACTLY what I needed! Heading to Serekunda next week for a potential partnership with a local tour company. Sean, your insights on balancing business formality with cultural immersion are gold! I'm especially interested in those evening networking opportunities you mentioned. Any specific venues that worked well for making connections? Can't wait to try the benachin at the local spots you recommended!
roamtime
Jose - check out Senegambia strip in the evening. Great for casual business meetups.
escapemood
Great post! I visited Serekunda on a business trip earlier this year and can confirm that relationship-building is everything there. One thing I'd add is that meetings often start 30+ minutes later than scheduled - it's not considered rude, just part of the culture. Once I adjusted my expectations, everything went much smoother. The section on cultural intelligence is spot on!
redmood
Did you have any issues with internet connectivity for video calls? Planning a business trip there next month.
Sarah Powell
Not the author, but I was in Serekunda last year. Internet can be spotty outside major hotels. I'd recommend getting a local SIM from Africell for backup - saved me during several important calls.
redmood
Thanks Sarah! Will definitely grab a local SIM then.
WestAfricaFan
If you're doing business in Serekunda, remember that relationship-building comes before transactions! I spent six months working there and learned that taking time for tea ceremonies and personal conversations wasn't wasting time - it was essential investment. Also, the power cuts can be frequent - always keep devices charged.
skygal
Thanks for the tip about power cuts! Definitely packing my power bank now.
FirstTimeAfrica
Going there next month for my first business trip to Africa! Nervous about the dress code - how formal is too formal in that heat?
moonzone
Lightweight suits are fine for important meetings, but most business folks I met were in smart casual - think button-downs and chinos. No ties needed except for government meetings. Breathable fabrics are your friend!
Venture X
Premium card with 2X miles, $300 travel credit, Priority Pass